CA Service Desk Manager (CA SDM) is a versatile and comprehensive IT service support solution, designed to help deliver superior end-user support, and request, incident, problem, and knowledge management processes.
This course provides you with the skills and knowledge needed to correctly and efficiently archive and purge data. This course delivers the basic concepts behind archiving and purging data, identifies how to create or amend archive and purges rules and details how to schedule the running archive and purge rules in CA SDM.
Keywords: SDM, 33SVD30290
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