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CA Service Desk Manager 17.0: CA Process Automation 4.x Integration 300 Dynamic Lab Bundle

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CA Service Desk Manager 17.0: CA Process Automation 4.x Integration 300 Dynamic Lab Bundle

Course ID:

33SVD3027S

Course Type:

Bundle

Product:

SERVICE DESK MANAGER

Length:

13.00 hrs.

Description

**AFTER COMPLETING REGISTRATION, PLEASE BE SURE TO CHECK YOUR EMAIL FOR LAB ACCESS INFORMATION** CA Service Desk Manager (CA SDM) is a versatile and comprehensive IT service support solution designed to help deliver superior end-user support and request, incident, problem, and knowledge management processes. CA Process Automation is a stand-alone CA Technologies product that automates tasks and manages user interactions, such as approvals and notifications, for compliance and accuracy within production environments. By integrating CA SDM and CA Process Automation, you can leverage the benefits of CA Process Automation workflow capabilities from key points in CA SDM. This course provides a solid foundation in CA SDM IT process automation, enabling repeatable and extensible automation that maximizes business efficiencies across departments, and integrates and optimizes IT operations. This class consists of 13 hours of SELF-DIRECTED learning including lab activities. CA SDM 14.1 & CA PAM 4.3.

Keywords: SDM PAM 4.3, 33SVD3027S

FULL COURSE DESCRIPTION
English
Start Time Location Language Price Action
Self Paced Online English (United States)  $1,300.00