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CA Service Desk Manager 17.0: CMDB Overview 100

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CA Service Desk Manager 17.0: CMDB Overview 100

Course ID:

33SVD10230

Course Type:

WBT

Product:

SERVICE DESK MANAGER

Length:

0.50 hrs.

Description

Failure to predict and understand the impact of change can result in system downtime and reduced productivity. You need a solution that provides insight into changes and the scope of those changes. CA Configuration Management Database (CMDB) is a functional data repository that unifies and simplifies the management of configuration information. It enables you to manage the process of implementing change and minimize the potential negative impact of change on the business. This course provides you with an overview of CA CMDB and enables you to swiftly gain an understanding of its architecture, components, and types of web clients.

Keywords: SDM, 33SVD10230

FULL COURSE DESCRIPTION
English
Start Time Location Language Price Action
Self Paced Online English (United States)  $0.00