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CA Service Management 17.0: Solution Overview

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CA Service Management 17.0: Solution Overview

Course ID:

33SVD10220

Course Type:

WBT

Product:

SERVICE DESK MANAGER

Length:

0.50 hrs.

Description

The CA Service Management solution brings together an exceptional combination of interrelated process, function, and expertise that is targeted at enabling you with the full breadth of service management processes. This solution includes a number of components including CA Service Desk Manager (CA SDM), common components, CA Service Catalog, and CA IT Asset Management (CA ITAM). This course is designed to give you a high level understanding of how CA Service Management solution can help optimize the managing of your services, support, assets, contracts, software licenses, and more.

Keywords: ITSM, 33SVD10220

FULL COURSE DESCRIPTION
English
Start Time Location Language Price Action
Self Paced Online English (United States)  $0.00