Country Catalog: Undefined (Change Country)
CA Service Catalog 17.0: Service Design 200

More Views

CA Service Catalog 17.0: Service Design 200

Course ID:

33CAT20541

Course Type:

Classroom

Product:

SERVICE CATALOG

Length:

16.00 hrs.

Description

Given the magnitude of investment in IT and its critical role in an organization’s success, demand for IT transparency and accountability has escalated accordingly. CA Service Catalog enables you to run IT as a business and efficiently deliver IT services. It simplifies your administration and management of IT services by automating service requests and subscriptions by users and customers. This training content provides hands-on comprehensive service design skills. It covers service offering planning and building, form design, request SLAs, automation, and localization. This content will help you efficiently perform installation design tasks using CA Service Catalog to meet business requirements, communicate value, and professionally govern your processes.

Keywords: ITSM

FULL COURSE DESCRIPTION
English

Scheduled Classes

Start Time Location Language Price Action
6/4/18 9:00 AM Europe/London EMEA - UKM - Ditton Manor, United Kingdom LC English (United Kingdom)  $1,450.00
6/4/18 9:00 AM Europe/London EMEA-Customer-Virtual Learning English (United Kingdom)  $1,450.00
6/4/18 9:30 AM Europe/Berlin CA Darmstadt   $1,450.00
8/27/18 10:00 AM America/New York Virtual Classroom English (United States)  $1,450.00
9/24/18 9:00 AM Europe/London EMEA - UKM - Ditton Manor, United Kingdom LC English (United Kingdom)  $1,450.00
9/24/18 9:00 AM Europe/London EMEA-Customer-Virtual Learning English (United Kingdom)  $1,450.00
9/24/18 9:30 AM Europe/Berlin CA Darmstadt   $1,450.00