Given the magnitude of investment in IT and its critical role in an organization’s success, demand for IT transparency and accountability has escalated accordingly. CA Service Catalog enables you to run IT as a business and efficiently deliver IT services. It simplifies your administration and management of IT services by automating service requests and subscriptions by users and customers. This training content provides hands-on comprehensive service accounting operations to effectively define service builder options for Service Accounting. After completion of this course, you will be able to identify service builder requirements, service builder design options and configuration options. You will also learn how to build an offering structure using CA Service Catalog.
Keywords: 33CAT20370, 12.9, 12.x
||FULL COURSE DESCRIPTION